Banner
Banner

Birthday Booking

Serena Prestige Club Birthday Booking

Earning Rewards
Earning Rewards

Earning points is as easy as walking into a Serena Hotel. You can earn points on every dollar that you spend with us. We regard our members and acknowledge their patronage by providing them to the best of our abilities.

As a Serena Prestige Club member you will be rewarded with loyalty points when:

You stay with us
Use our Maisha Spa facilities
You use our F&B outlets ( does not include banquets and  conferences)
Laundry

You will earn One Prestige Point for each U.S. dollar (Less Taxes) spent which can be accumulated and used to redeem a range of benefits and privileges. The more you stay with us, more rewarding your experience will be.

In addition to the above to help you get the most out of your travels, Serena Hotels offers a host of exclusive member promotions throughout the year that enable you to earn extra rewards. All our promotions will be posted on our website, and should you decide to receive online communications, account updates will be sent via email informing you of special offers and the points you have accumulated. Your online account also gives you 24 hours access to your account summary statement.